|   
   Situated at the foot of the rolling South Downs, The Grand is ideally placed for exploring the beautiful county of Sussex, with its many attractions.   Meticulously restored to its former glory by Elite Hotels, the Grand Hotel epitomises the grandeur of the Victorian era. Affectionately known as 'The White Palace', it commands breathtaking views of the sea and dramatic cliffs at
       Beachy
      Head. The hotel's strong sense of history is apparent from the outset. The large gilded columns that line The Grand Hotel, the splendid chandeliers and high-backed chairs around the roaring log fire, all set the scene for arriving guests.
 There are a number of charming bedrooms, each one unique in layout and most with breathtaking views overlooking the sea. Decorated in rich fabrics and fine linens they are perfectly in keeping with the style of the hotel.
 
 The Health Club at The Grand provides a superbly equipped setting where guests can enjoy facilities including an indoor swimming pool, which is open all year round, and an outdoor heated pool during the summer months. Tuning, toning and trimming are just some of the attractions of The Grand's Health Club. The Club also enjoys a wide range of activities and leisure pursuits. From relaxing beauty treatments to muscle-testing technology in the gym, elegant coiffure in the hair salon to cue control on the snooker table, it exercises both body and soul.
     
   The Grand Hotel has 152 rooms, including 23 suites, 30 junior suites and 99 rooms. The hotel also offers conference and banqueting facilities with 17 fully equipped conference and meeting rooms of varying size. The largest is the Compton Room which can accommodate up to 300 guests in a theatre-style layout.
 The Grand is a Victorian hotel also known as the 'White Palace' is located on King Edwards Parade, Eastbourne in East Sussex England. This 5 star hotel is part of an independent UK based hotel group, Elite Hotels who also own Tylney Hall in Hampshire, Ashdown Park Hotel near Forest Row and Luton Hoo in Luton.
 
 On 13 May 1874 the Eastbourne Gazette announced that a local resident William Earp was proposing to build a hotel with a 400-foot frontage at a cost of £50,000. The result was the Grand Hotel, constructed in 1875.
 
 The Grand Hotel is well known for its association with music. Claude Debussy corrected the proofs of La Mer[1] between 24 July and 30 August 1905 in Suite 200, which is now known as the Debussy Suite. Eastbourne was also where Frank Bridge completed work on his suite The Sea in 1911.
 
 The Grand Hotel Orchestra broadcast live on the BBC from the Great Hall every Sunday night from 1924 to 1939 on the programme Grand Hotel. During the Second World War, Eastbourne was easy prey to air raids and the hotel eventually closed down and became a military headquarters.
     HOTELS   This
      is an A to Z listing of chains of hotels (some international) with five or
      more properties that are either based in the United Kingdom, or are global
      companies with operations, marketing or having reservations offices in the
      UK.     
        
          | 
              
                
                  | Accor
                    Hotels | 020
                    8283 4500 | Major
                    hotel company in 92 countries with more than 3,500 hotels
                    and 450,000 rooms, ranging from economy to luxury. Brands
                    include Etap, Mercure, Novotel, Ibis, Pullman and Sofitel. |  
                  | AC
                    Hotels | n/a | A
                    Marriott brand, launched in 2011, with over 80 modern city
                    hotels across Europe. |  
                  | Akkeron
                    Hotels | 0844
                    855 9141 | A
                    collection of modern 3 & 4-star business & leisure
                    hotels throughout England and Scotland. The Akkeron brand is
                    likely to become more familiar as it grows. The recent
                    aquisition of Folio Hotels and Forestdale Hotels, brings the
                    portfolio to 26 properties. Their target size is 150
                    properties. |  
                  | Aman
                    Resorts | 0800
                    2255 2626 | Luxurious
                    resort hotels - large in scale, small in room numbers - in
                    exotic locations in Thailand, Bhutan, Cambodia, China,
                    France, India, Indonesia, Laos, Montenegro, Morocco, the
                    Philippines, Sri Lanka, the Turks and Caicos Islands and the
                    USA. |  
                  | Andaz | * | Upmarket
                    design hotel brand by Hyatt. There are 9 so far (2012) - 6
                    in the USA, 2 Europe & 1 China - with another 5 in the
                    pipeline. |  
                  | Apex
                    Hotels | 0845
                    365 0000 | Seven
                    stylish 4-star contemporary hotels in London, Edinburgh and
                    Dundee. |  
                  | Barcelo
                    Hotels & Resorts | 0870
                    168 8833 | Spanish
                    chain of 185+ mostly 4-star hotels resort and business
                    hotels in 17 countries through North and South America,
                    Europe and Africa. |  
                  | Belmond | 0845 0772 222 | Previously
                    the Orient
            Express Hotels collection, they've renamed
            themselves "Belmond"  in 2014
            to bring more clarity to their brand architecture. Belmond is a global collection of luxury hotels, restaurants, safaris, and
            travel experiences including 6 train railway trips and 3 river cruises. |  
                  | Best
                    Western | 08457
                    747474 | With
                    over 4,000 hotels in 80 countries, Best Western is the
                    largest group of independently owned and managed, budget to
                    mid-price, hotels in the world. The keyword is
                    'independent'. BW is unusual in that most large chains own
                    or franchise their hotels. |  
                  | Britannia
                    Hotels | 0871
                    222 0100 | Chain
                    of 35+ mid-price hotels in the UK ranging from grand seaside
                    hotels and country house hotels to modern airport and city
                    hotels. |  
                  | Choice
                    Hotels | 0800
                    444 444 | Parent
                    brand for a range of mostly budget & longstay
                    motel/hotel brands, including in the USA: Mainstay Suites,
                    Suburban Extended Stay Hotel, Ascend Collection, Econo
                    Lodge, Rodeway Inn & Cambria Suites, and in the UK &
                    Europe: Comfort Inn, Comfort Suites, Quality Inn, Sleep Inn
                    & Clarion. |  
                  | Como
                    Hotels & Resorts | 020
                    7447 1029 | Small
                    chain of luxury resorts in Bali, Turks & Caicos, Bhutan
                    and the Maldives, plus city hotels in London and Bangkok. |  
                  | Concorde
                    Hotels | 020
                    7340 8765 | French
                    chain of upmarket city hotels in Europe (20), North Africa
                    (3), Japan (2) and USA (1) |  
                  | Copthorne
                    Hotels | 0800
                    41 47 41 | Part
                    of the Millennium & Copthorne group. There are 35+
                    Copthorne hotels mostly in the UK, and New Zealand plus a
                    few in the Far East and Middle East. |  
                  | Corinthia
                    Hotels | Contact
                    hotels individually | Luxury
                    hotel chain with 10 unique 'grand hotel' style properties in
                    an eclectic mix of cities; London, Lisbon, Prague, St.
                    Petersburg, Malta (the company has Maltese roots), Khartoum,
                    Tripoli, and Budapest, where Wes Anderson may have got the
                    inspiration for his Grand Hotel Budapest movie. |  
                  | Crerar
                    Hotels | 0844
                    950 6282 | Small
                    chain of spa hotels in the Scottish Highlands (9) and
                    Yorkshire (1). |  
                  | Crowne
                    Plaza | 00
                    800 8222 8222 | 400+
                    upscale hotels in 52 countries, mostly in city centers or
                    near airports focusing on business travellers and city
                    breakers. Part of the ICH group. |  
                  | Days
                    Inn | 0800
                    0280 400 | A
                    Motel
                    chain (launched 1970) now in 15 countries worldwide
                    including UK, Ireland and Italy in Europe. |  
                  | Design
                    Hotels | 0800
                    3746 8357 | A
                    collection of more than 176 hotels with distinctive
                    architecture and interior design in over 43 countries around
                    the globe. |  
                  | De
                    Vere Hotels & Resorts | 0844
                    980 9950 | Thirteen
                    business and leisure hotels in the UK, plus approximately 30
                    conference and meeting "Venues". |  
                  | Doubletree
                    by Hilton | 0800
                    2222 8733 | In
                    the States it's just "Doubletree" but outside the
                    US they long-windedly call it "Doubletree by
                    Hilton" so us poor hicks get the pedigree. Nice hotels
                    though. 240 "upscale" full-service hotels and
                    resorts in 15 countries. Seven of them in the UK |  
                  | Edition
                    Hotels | 0800
                    2222 8733 | Edition
                    Hotels are a new joint venture between Marriott and Ian
                    Schrager. Contemporary luxury, "exclusive" (no
                    riff-raff) boutique (Schrager invented the term), hotels.
                    The first is in Istanbul and the second will open in London
                    (former Berners hotel) in the autumn 2013, with more planned
                    for New York, Miami, Los Angeles, Bangkok, Abu Dhabi and
                    Gurgaon. |  
                  | Elite
                    Hotels | 01342
                    824988 | A group of country house hotels in East Sussex and Hampshire with outstanding levels of comfort, facilities and service, which include, luxurious spas, outstanding business and banqueting facilities, award-winning gourmet dining.
                    The Grand in Eastbourne is the only 5 star hotel to be found on Britain’s coastline. |  
                  | Epoque
                    Hotels | Contact
                    hotels individually | Extraordinary
                    collection of elegant and quirky luxury boutique hotels
                    worldwide. |  
                  | Express
                    by Holiday Inn | 0800
                    897 121 |   |  
                  | Fairmont | 0800
                    515 070 | Luxury
                    hotel company with its roots in the old Canadian Pacific
                    historic hotels of Canada, but now with 40+ hotels in N.
                    America and 35 worldwide. Sister brand to Swissotel and
                    Raffles under parent Fairmont Raffles Hotels Int. |  
                  | Firmdale
                    Hotels | Contact
                    hotels individually | A
                    collection of contemporay hotels in London - The Soho,
                    Haymarket Hotel, Number Sixteen, Charlotte Street Hotel,
                    Covent Garden Hotel, Knightsbridge Hotel - and one in New
                    York - Crosby Street Hotel. Some have private cinemas, so
                    they are keen on mini film festivals. |  
                  | Four
                    Seasons | 0800
                    526 648 | Canadian
                    chain of upmarket hotels that launched in the 60's with one
                    hotel. Now there are 85 properties - hotels, resorts and
                    residence clubs - in 35 countries. |  
                  | Franklin
                    Hotels | +65 6533 7337 | Franklin
                    Hotels & Resorts (Formerly 'Stein Group') is a
                    collection of five elegant hotels in Italy, Mallorca, London
                    and Beijing. Franklyn Hotels and Resorts, Singapore, 152 Beach Road,
                    #27-01, The Gateway East, Singapore 189721  Email: info@franklynhotels.com |  
                  | Grange
                    Hotels | 0845
                    450 4400 | A
                    collection of 15 independent luxury hotels in London. |  
                  | Guoman
                    Collection | * | Guoman
                    has five luxury hotels in London and one in Shanghai (See
                    Thistle Hotels) |  
                  | H10
                    Hotels | 020
                    928 4062 | Spanish
                    chain with 41 modern hotels mostly on the Spanish mainland
                    and islands, some in Spanish speaking countries like Cuba,
                    & Mexico, and one each in Rome, Berlin and London
                    (Waterloo Rd). |  
                  | Handpicked
                    Hotels | 0845
                    458 0901 | Collection
                    of 17 independent country house hotels in the UK. |  
                  | Hilton | 0800
                    856 8000 | Hilton
                    Hotels Corporation has more than 3,300 hotels in 77
                    countries. The company owns, manages or franchises some of
                    the best known hotel brands including Hilton, Conrad,
                    Doubletree, and the Waldorf Astoria Collection. |  
                  | Holiday
                    Inn | 0800
                    897121 | Over
                    1300 popular upscale mid-priced hotels worldwide. Classic
                    example of "from small acorns" growth. In this
                    case, from a Memphis motel in 1952 to one of the world's
                    largest and best known hotel brands. Now a part of IHG
                    group. |  
                  | Hotel
                    du Vin | Contact
                    individually | Fourteen
                    modern boutique-style hotels in the UK. Sister brand to
                    Malmaison. |  
                  | Hotel
                    Indigo | 0871
                    423 4876 | Modernist
                    boutique brand mostly in North America (36) but with 8
                    properties in the UK, 3 in mainland Europe and 5 in the
                    Asia-Pacific region. Styled in retro 1970s bright colours
                    (lots of orange) and thin stainless steel legs. An
                    Intercontinental Hotels group brand. |  
                  | Hyatt | 0845
                    888 1234 | One
                    of the biggies with 445 properties in 45 countries on five
                    continents (2010). Sub-brands include Hyatt, Park Hyatt,
                    Andaz, Grand Hyatt, Hyatt Regency, Hyatt Place and Hyatt
                    Summerfield Suites. |  
                  | Ibis
                    Hotels | * | Economy
                    hotel brand by Accor, with 900+ properties worldwide (mostly
                    France & Europe). A little more upscale than Accor's
                    Etap brand, EG they have 24hr reception, but less so than
                    their Mercure brand. |  
                  | InterContinental | 0871
                    221 2478 | Originally,
                    InterContinental was Pan Am's hotel chain developing classic
                    luxury hotels in prime locations on the airline's route
                    network. Now the brand has over 150 hotels and resorts in 65
                    countries. |  
                  | Kempinski | 00
                    800 426 313 55 | Europe's
                    oldest luxury hotel group (since 1879), now worldwide with
                    74 hotels in 34 countries. Founding member of the Global
                    Hotel Alliance (GHA) of independent hotel brands. |  
                  | Lake
                    District Hotels | 0800
                    840 1240 | Six
                    hotels in the Lake District. |  
                  | Leading
                    Hotels of the World | 0800
                    2888 8882 | A
                    consortium representing over 430 independent hotels and
                    resorts worldwide. |  
                  | Le
                    Méridien | 020
                    7301 2000 | Originally
                    (1972) Air France's network of hotels, Le Méridien these
                    days is a global hotel brand, part of the Starwood group, of
                    more than 100+ modern, luxury hotels in over 50 countries
                    worldwide. |  
                  | Lion
                    Hotels | 01323 748700 | The Lions Hotel Group is an independent; family owned and managed chain of hotels situated on Eastbourne’s
                    seafront, stretching from Beachy Head through to Sovereign Harbour. 
                    HQ - Mansion Hotel, Grand Parade, Eastbourne, East Sussex, BN21 3YS.
                    sales@lionhotelsltd.com |  
                  | Macdonald
                    Hotels | 0844
                    879 9000 | Macdonald
                    have 48 x 4 & 5-star hotels throughout the UK, in
                    town/city centres and in the country. |  
                  | Malmaison | 0845
                    365 4247, | Twelve
                    stylish boutique hotels in UK cities, and pet-friendly! Dogs
                    welcome. |  
                  | Marriott
                    International | 0800
                    221 222 | Marriott
                    is one of the largest hospitality companies in the world
                    with over 3,400 business and leisure hotels in more than 70
                    countries. |  
                  | Meininger
                    Hotels | n/a | Fast-growing
                    funky brand for urban travellers, be they backpackers,
                    business travellers or families. Their roots are German (5
                    cities) but they've expanded into Austria (Vienna &
                    Salzburg), and to Brussels, Amsterdam and London. |  
                  | Melia | 0808
                    234 1953 |  Known as "Sol Melia" until 2011. Spanish hotel
                    chain since 1956. They used to focus on leisure and business
                    hotels in Spain Portugal and Latin America for the Spanish
                    market. In the nineties they started expanding to other
                    international destination (inc London) and now they have
                    more than 350 hotels in 35 countries. |  
                  | Mercure | 0871
                    663 0627 | Midscale
                    brand by Accor. 700+ mostly 3/4-star properties worldwide.
                    There is a Grand Mercure luxury 5-star sub-brand in
                    China, Australia & New Zealand. |  
                  | Millennium
                    Hotels | 0800
                    41 47 41 | Part
                    of the Millennium & Copthorne group. There are 50+
                    Millennium Hotels & Resorts mostly in the USA, Europe,
                    the Far East, Middle East and New Zealand. |  
                  | Minotel | Contact
                    hotels individually | Swiss
                    brand of "moderate First Class" hotels in 33
                    countries. |  
                  | Mövenpick | 020
                    7690 0609 | Swiss
                    hotel brand with 78+ "upscale" business &
                    leisure hotels in 24 countries in Europe, Africa, the Middle
                    East and Asia. |  
                  | NH
                    Hoteles | 0870
                    807 1359 | Spanish
                    chain of 400+ mid-priced, modern styled hotels with 60,000
                    rooms in 25 countries across Europe (mostly), America and
                    Africa. NH originally stood for Navarra Hoteles, after the
                    region where it grew from just one hotel in 1978. |  
                  | NiteNite
                    Hotels | 0121 631 5550 | Nitenite
                    city hotel was launched in 2006. They are a new generation
                    of budget hotels for cost-conscious travellers who don’t
                    always need views or lots of space. (So the 104 compact
                    rooms in their first property, the nitnite Birmingham, have
                    high-tech electronics and stylish furnishings but only 7 sq
                    metres of space and no windows). nitenite plans to launch 30
                    hotels in the next five years in the UK and Ireland, Europe,
                    USA, Canada and Argentina.
                    18 Holliday Street, Birmingham, B1 1TB |  
                  | Novotel | 0871
                    66 306 26 | Mid-range
                    modern hotel brand with 400 hotels and resorts in 60
                    countries, located in the business and tourism districts of
                    major cities and tourist resorts. Novotel is an Accor brand. |  
                  | Oberoi | 00
                    800 1234 0101 | 17
                    luxurious hotels and resorts, many of them former palaces,
                    throughout India, plus single properties in Saudi Arabia, Egypt,
                    Mauritius, Bali & Lombok. They also have two Nile cruise
                    ships and one in Kerela. |  
                  | Oetker
                    Collection | n/a | A
                    small collection of some of the most distinguished hotels
                    and spas in the world. |  
                  | Park
                    Plaza Hotels & Resorts | 0800
                    169 6128 | 35+
                    individual and upmarket hotels in key cities worldwide such
                    as Bangkok, Beijing, Berlin, Amsterdam, Dublin, Budapest,
                    Tel Aviv and Sao Paulo. In London they recently (Feb 2010)
                    opened the 1,000-room Park Plaza Westminster Bridge
                    London, one of the largest new hotel developments in Europe.
                    It also has a sub-brand Art'otel (See Art
                    Hotels list) |  
                  | PentaHotels | +49
                    69 256699-0 | A
                    "neighbourhood lifestyle hotel aimed at independent
                    travellers" is how PentaHotels describe themselves.
                    They've been around since 1971, mostly in Germany, when they
                    were lauched as a joint venture by five airlines. They now
                    have stylish modern hotels in the UK (4), China (3) Germany
                    (11)  Austria (1), Belgium (1), Czech rep (1). |  
                  | Preferred
                    Hotels & Resorts | 00
                    800 3237 5001 | Independent
                    collection of luxury hotels. |  
                  | Premier
                    Inn | 0871
                    527 8000 | 580
                    +
                    budget hotels in the UK & Ireland. This is the Lenny
                    Henry brand. |  
                  | Pullman
                    Hotels & Resorts |   | An
                    Accor brand. Expanding (60 by end of 2010) upmarket 4/5-star
                    business hotels in business district locations in regional
                    and international capitals around the world. |  
                  | QHotels | 0845
                    074 0052 | A
                    collection of 21 individual four-star hotels in country and
                    city locations throughout the UK. |  
                  | Radisson
                    Blu | 0800
                    3333 3333 | 158+
                    Chic & stylish luxury hotels, usually in historic city
                    centre locations (See the lobby of the Berlin
                    Rad Blu as an example of their design conscious style -
                    ed). This is the Radisson hotel brand outside the USA &
                    Canada, licensed and operated by the Rezidor group. It used
                    to be called "Radisson SAS" |  
                  | Raffles
                    Hotels & Resorts | Contact
                    hotels individually | Small
                    chain of nine luxurious hotels mostly in the Far East and
                    Indian Ocean taking their name from the flaghship hotel in
                    Singapore. A Fairmont brand. |  
                  | Ramada | 0808
                    1000 783 | A
                    Wyndham hotel brand with almost 900 mid-range hotels in 50
                    countries worldwide. |  
                  | Red
                    Carnation | Contact
                    hotels individually | Luxury
                    4&5 star collection of family-run boutique hotels in
                    London, UK, South Africa, Geneva and Palm Beach. |  
                  | Renaissance
                    Hotels | * | Boutique-style
                    brand from Marriott with 80+ properties in North America and
                    another 75 scattered around the world. |  
                  | Regent
                    International | 20
                    8795 2608 | Established
                    upmarket hotel brand with 16 properties mostly in the Far
                    East. |  
                  | Relais
                    & Chateaux | 0800
                    2000 00 02 | Well
                    known luxury brand with landmark properties all over the
                    world. |  
                  | Ritz
                    Carlton | 0800
                    856 8000 | Well-known
                    luxury hotel brand with 77+ hotels worldwide.
 |  
                  | Rocco
                    Forte Hotels | Contact
                    hotels individually | Thirteen
                    luxury city centre hotels in Europe and the Middle East,
                    with more on the way. |  
                  | Rosewood
                    Hotels & Resorts | 020
                    7781 8888 | Rosewood
                    has 18 luxury properties in nine countries including The
                    Carlyle in New York and the new (Oct 2013) Rosewood
                    London, in Holborn. |  
                  | Rotana
                    Hotels | 0800
                    5510 55 | Luxury
                    (5-star) hotels & resorts in the Middle East. Across the
                    brands of the Rotana group there are now 85 properties from
                    Egypt to Iraq. |  
                  | Sheraton | 0800
                    353 535 | One
                    of the longest-standing international hotel brands with over
                    400 hotels and resorts in 70 countries worldwide. Part of
                    the Starwood group. |  
                  | Sofitel | 020
                    8283 4570 | 130+
                    luxury business & leisure properties around the world.
                    An Accor brand. |  
                  | Soho
                    House | Contact
                    hotels individually | Soho
                    House was founded in London, in 1995, as a private
                    members’ club for those in film, media and creative
                    industries. Now the group includes restaurants, spas and
                    club hotels in the UK (4), Europe (1) and the US (2). |  
                  | Steigenberger | +49
                    (0) 69 665 6401 | German
                    chain of 35 mostly traditional hotels that has expanded to
                    Austria (4), Switzerland (3), Holland (1), and Egypt (4) |  
                  | Summit
                    Hotels | 020
                    8604 2005 | More
                    than 135 hotels and resorts in over 40 countries around the
                    world - a mix of city centre business hotels & country |  
                  | Swissôtel | 0800
                    637 94771 | International
                    chain of 'highly polished', modern, deluxe business &
                    leisure hotels and resorts. |  
                  | Thistle | * | 33
                    mid-range hotels across the UK (not N. Ireland) plus 2 in
                    Malaysia and one in Shanghai. That's because the Shanghai
                    hotel is part of the Guoman Collection (of luxury hotels)
                    and Guoman (owned by a  Singapore investment company) is the
                    parent of Thistle. |  
                  | Travelodge | * | High
                    quality budget hotels. Travelodge has 452 of them across the
                    UK, Ireland and Spain. |  
                  | Tune
                    Hotels | * | Tune
            Hotels are an expanding Malaysian brand with seven hotels in
            Malaysia, one in Bali and one in London (Westminster). The concept
            is budget hotel with up-market facilities and high quality beds. |  
                  | Warner
                    Leisure | 0330 100 9774 | Warner Leisure Hotels is a regional chain of hotels operating throughout the UK, hosting accommodation ranging from manor houses to coastal resorts and villages.
                    Hemel Hempstead, Hertfordshire, HP2 4YL  01442 230300 |  
                  | Warwick
                    International | 00
                    33 1 45 61 82 42 | Started
                    with the Warwick Hotel in New York in the eighties. Now they
                    have over 40 city hotels and resorts worldwide in Austria,
                    Belgium, China, Fiji Islands, France, Bali, Italy, Czech
                    Republic, Germany, Sweden, South Africa, Spain, Switzerland,
                    UK, USA, Tahiti, Thailand, Netherlands and Vanuatu. |  
                  | Westin
                    Hotels & Resorts | * | Upmarket
                    Starwood brand, famous for innovations like its 'Heavenly®
                    Bed', with 160+ hotels and resorts worldwide. Not a very
                    user friendly website. |  
                  | W
                    Hotels | +353
                    21 4930494 | A
                    Starwood brand. W Hotels (don't ask me what I think of the
                    name!) is a contemporary design brand with over 40
                    properties - hotels, retreats and residences - in cities and
                    exotic destinations around the world, and plans to expand to
                    60 by 2015. The emphasis is on fashion, music and
                    entertainment. |  
                  | Wyndham | 020
                    8350 1001 | Wyndham
                    claims to be world’s largest hotel company based on number
                    of hotels. They offer "upscale" hotels and resorts
                    throughout the United States, Europe, Canada, Mexico, China
                    and the Caribbean. |  
                  | Zuri
                    Hotels |  +91 999 973 2323 | Small
                    chain of six luxury resort hotels, four of them in India (Bangalore,
                    Goa & Kerala), one in Kenya and one, The Liner,
                    in Liverpool. |  
                  | *  
                    
                    You may be able to find a phone number if you delve deep
                    into their websites, or use Google, but they don't seem to
                    want people contact directly, which we think is counter to good
                    public relations - even if it does cost a bit more. |  |       
       
        
        
            
              |   Old
                London Hotels   - Youtube   |   
           TELEGRAPH
      WHICH SURVEY - 26 OCT 2014   A
      survey of Which? readers, published in October 2014 saw hotel firms judged in nine categories, including cleanliness, customer service, food, and value for money.   Sofitel, the luxury arm of Novotel and the costliest chain to feature in the poll - with rooms prices at £144 a night, on average - took top honours. It scored five stars in seven categories for a total score of 83 per cent.   Other firms in the top five were Premier Inn with 82 per cent, Warner Leisure Hotels with 80 per cent, Hampton by Hilton with 78 per cent and Q Hotels, also with 78 per cent.   Premier Inn recently announced plans to roll-out a series of high-tech "hub" hotels, with the first due to open in Covent Garden next month.   Britannia Hotels propped up the table for the second year running, scoring just one star in five categories - bedrooms, bathrooms, cleanliness, communal areas and "description matching reality".   Other poorly performing chains were Old English Inns/Hotels with 50 per cent, Principal Hayley Hotel with 55 per cent, and De Vere Hotels with 58 per cent.   Travelodge, one of Britain's biggest hotel chains, also suffered, scoring 60 per cent, despite recently implementing a £57m overhaul of its rooms.   The cheapest hotel chain - Ibis, where rooms cost £32, on average - came 13th, out of 29.     
        
        
          
            | 
                
                  
                    | NAME
 | No
                      UK HOTELS
 | AVE
                      PRICE
 | CUST
                      SCORE
 |  
                    | Sofitel | 3 | £144 | 83% |  
                    | Premier
                      Inn | 668 | £61 | 82% |  
                    | Warner
                      Leisure Hotels | 13 | £128 | 80% |  
                    | Hampton
                      by Hilton | 14 | £80 | 78% |  
                    | Q
                      Hotels | 21 | £102 | 78% |  
                    | Marriott
                      Hotels | 50 | £110 | 73% |  
                    | DoubleTree
                      by Hilton | 25 | £112 | 72% |  
                    | Holiday
                      Inn Express | 129 | £72 | 72% |  
                    | MacDonald
                      Hotels | 45 | £124 | 72% |  
                    | Novotel
                      Hotels | 33 | £97 | 72% |  
                    | Radisson
                      Blu | 13 | £111 | 72% |  
                    | Holiday
                      Inn | 135 | £88 | 71% |  
                    | Ibis | 59 | £63 | 71% |  
                    | Crowne
                      Plaza Hotels | 22 | £107 | 70% |  
                    | Ramada | 39 | £75 | 69% |  
                    | Best
                      Western | 280 | £92 | 67% |  
                    | Hilton
                      Hotels | 71 | £110 | 67% |  
                    | Ibis
                      Budget | 23 | £32 | 67% |  
                    | Copthrone
                      Hotels | 12 | £86 | 64% |  
                    | Mercure
                      Hotels | 74 | £93 | 64% |  
                    | The
                      Hotel Collection | 21 | £109 | 63% |  
                    | Jurys
                      Inn | 31 | £87 | 62% |  
                    | Days
                      Inn/Hotel | 55 | £55 | 61% |  
                    | Thistle
                      Hotels | 31 | £101 | 61% |  
                    | Travelodge | 500 | £44 | 60% |  
                    | De
                      Vere Hotels | 7 | £115 | 58% |  
                    | Principal
                      Hayley Hotels | 22 | £120 | 55% |  
                    | Old
                      English Inns/Hotels | 60 | £70 | 50% |  
                    | Britannia
                      Hotels | 47 | £56 | 33% |  |      
     LINKS
      & REFERENCE   Telegraph
      UK travel and hotels Britains best and worst hotel chains named in Which
      poll Hip
      Hotels Travel
      Lists UK travel listings accommodation hotel chains The
      AA travel hotel_groups The
      Register http://www.telegraph.co.uk/travel/hotels/11183242/Britains-best-and-worst-hotel-chains-named-in-Which-poll.html http://www.hiphotels.com/ http://www.travel-lists.co.uk/travel/listings/categories/accommodation/hotel-chains http://www.theaa.com/travel/hotel_groups.jsp http://www.theregister.net/       
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